FDA Adverse Event Malfunction Summary report: N

VITROS 250 CHEMISTRY SYSTEM

MDR report key: 3222601 · Received July 12, 2013

Report

Report Number
1319681-2013-00140
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
June 11, 2013
Report Date
July 11, 2013
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT HIGHER THAN EXPECTED VITROS BUN PATIENT RESULTS WERE OBTAINED FROM A VITROS CHOL SLIDE CARTRIDGE THAT WAS MISIDENTIFIED AS A VITROS BUN SLIDE CARTRIDGE ON A VITROS 250 SYSTEM. THE INVESTIGATION COULD NOT DETERMINE A DEFINITIVE ROOT CAUSE. USER ERROR WHILE MANUALLY LOADING A VITROS CHEMISTRY PRODUCTS SLIDE CARTRIDGE OR AN INSTRUMENT RELATED ISSUE CANNOT BE RULED OUT AS A CONTRIBUTING FACTOR.

Description of Event or Problem · 1

A CUSTOMER OBTAINED HIGHER THAN EXPECTED VITROS BUN RESULTS (89,86,85 VS. 14 MG/DL) FROM A PATIENT SAMPLE USING A VITROS CHOL SLIDE CARTRIDGE THAT WAS MISIDENTIFIED AS A VITROS BUN SLIDE CARTRIDGE ON A VITROS 250 CHEMISTRY SYSTEM. RESULTS OBTAINED FROM A SLIDE CARTRIDGE OTHER THAN THE INTENDED SLIDE CARTRIDGE MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE AFFECTED RESULTS WERE REPORTED OUT OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN. IT IS UNKNOWN IF A CORRECTED REPORT WAS ISSUED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT NUMBER (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322399 VITROS 250 CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1