FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3222438 · Received July 12, 2013

Report

Report Number
2531779-2013-10409
Event Type
Malfunction
Date Received
July 12, 2013
Report Date
June 30, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION 09/19/2013-DEVICE EVALUATION: THE INSULIN PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 8/30/2013 WITH THE FOLLOWING FINDINGS: VISUAL INSPECTION OF THE PUMP SHOWED THAT THERE WERE SOME COSMETIC DEFECTS BUT NO VISIBLE DAMAGE TO THE RUBBER KEYPAD. ALL THE BUTTONS WERE RESPONDING TO PRESSES PROPERLY. THE ORIGINAL COMPLAINT COULD NOT BE CONFIRMED OR DUPLICATED ON INVESTIGATION. CONTAMINATION WAS FOUND UNDER ALL THE BUTTON CONTACTS UPON REMOVAL OF THE RUBBER KEYPAD. UNRELATED TO THIS COMPLAINT INVESTIGATION REVEALED THAT THE BOLUS BUTTON COVER IS COMPLETELY DETACHED FROM THE PUMP.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (TACTILE CHANGES/UNRESPONSIVE) ISSUE. IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE UNRESPONSIVE. BATTERY WAS CHANGED, BUT IT DID NOT RESOLVE THE ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322062 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 15 YR