FDA Adverse Event Malfunction Summary report: N

COBAS 6000 E601 MODULE

MDR report key: 3222409 · Received July 12, 2013

Report

Report Number
1823260-2013-04215
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
June 26, 2013
Report Date
July 11, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FOR CONNECTING PEPTIDE (C- PEP) ON APPROXIMATELY 60 SAMPLES. OF THOSE SAMPLES, IT WAS DETERMINED THAT ONE SAMPLE HAD ERRONEOUS RESULTS THAT WERE REPORTED OUTSIDE OF THE LABORATORY. ALL RESULTS ARE IN NG/ML. THE CUSTOMER HAD RECEIVED SEVERAL DIFFERENT ERROR MESSAGES FROM THE INSTRUMENT. THE NIGHT OF (B)(6) 2013, THE END OF RUN QC WAS OUT OF RANGE. THE CUSTOMER ALSO NOTICED SIGNIFICANT BUBBLES IN THE LINE FROM THE SIPPER PIPETTOR. THE CUSTOMER HAD CHANGED THE S/R PROBE, WHICH SEEMED TO HELP FOR A LITTLE. THE INITIAL RESULT WAS 1.5. THE SAMPLE WAS REPEATED ON THE SAME INSTRUMENT AFTER THE FIELD SERVICE REPRESENTATIVE COMPLETED MAINTENANCE ACTIVITIES TO CORRECT ISSUES WITH QC RECOVERY. THE REPEAT RESULT WAS 0.8. THE CUSTOMER DEEMED THE REPEAT RESULT TO BE THE CORRECT RESULT. IT IS UNKNOWN IF THERE WAS AN ADVERSE EVENT. THE CUSTOMER DID NOT HAVE ANY PATIENT INFORMATION. THE LOT OF C-PEP IN USE WAS 16984001, WITH AN EXPIRATION DATE OF 12/31/2013. THE FIELD SERVICE REPRESENTATIVE FOUND THE WATER SUPPLY TUBING TO THE SAMPLE SYRINGE ASSEMBLY WAS KINKED. HE RE-CONNECTED THE TUBING TO THE SAMPLE SYRINGE ASSEMBLY. THE SYSTEM WAS INITIALIZED AND A MECHANISM CHECK WAS PERFORMED WITHOUT ERRORS. THE CUSTOMER PERFORMED AND ACCEPTED CALIBRATION AND QC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
324222 COBAS 6000 E601 MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1