FDA Adverse Event Malfunction Summary report: N

ANALYTICAL E MODULE

MDR report key: 3222383 · Received July 12, 2013

Report

Report Number
1823260-2013-04213
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
June 21, 2013
Report Date
August 13, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN SOUTH (B)(6). THE CUSTOMER WAS ASKED FOR, BUT DID NOT PROVIDE, THE SPECIFIC PART NUMBER INVOLVED IN THIS EVENT.

Additional Manufacturer Narrative · 1

DUE TO THE LIMITED AMOUNT OF SAMPLE SUPPLIED BY THE CUSTOMER FOR INVESTIGATION NO FURTHER TESTING WAS POSSIBLE. A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF QUESTIONABLE ANTI-HAV, TOTAL ANTIBODIES (IGM AND IGG) TO HEPATITIS A VIRUS (AHAV) RESULTS WHEN TESTING ONE PATIENT. THE CUSTOMER TESTED BOTH SERUM AND PLASMA THAT WERE DRAWN AT THE SAME TIME ON (B)(6) 2013. THE RESULTS WERE > 60 IU/L IN THE SERUM AND 47.34 IU/L IN THE PLASMA. THE RESULTS FROM AN ARCHITECT ANALYZER WERE 0.20 (CUTOFF: 1.0) FOR ANTI-HAV IGM AND 0.29 (CUTOFF: 1.0) FOR ANTI-HAV IGG. NO UNITS OF MEASURE WERE PROVIDED. THE ROCHE AHAV RESULT WAS REPORTED OUTSIDE THE LABORATORY. THE CUSTOMER WAS ASKED WHETHER THE PATIENT WAS HARMED BY THE RESULTS, BUT DID NOT PROVIDE THE INFORMATION. THE LOT NUMBER OF AHAV REAGENT USED WAS 172158. THE CUSTOMER WAS ASKED FOR, BUT DID NOT PROVIDE, THE EXPIRATION DATE. INVESTIGATION OF SERUM AND PLASMA RETURNED TO THE MANUFACTURER CONFIRMED THE INITIAL RESULTS. THE INVESTIGATION IS ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
323388 ANALYTICAL E MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 020 YR