FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501MODULE

MDR report key: 3222265 · Received July 12, 2013

Report

Report Number
1823260-2013-04210
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
June 24, 2013
Report Date
July 11, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FOR CREATITNINE PLUS VER.2 (CREAE) ON TWO PATIENT SAMPLES. ALL RESULTS ARE IN MG/DL. PATIENT 1 HAD ORIGINAL CREAE RESULT OF < 4.6 ON A URINE SAMPLE. THE ORIGINAL RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE SAMPLE WAS REPEATED ON THE SAME ANALYZER AND GENERATED A REPEAT RESULT OF 64. THE CUSTOMER DEEMED THE REPEAT RESULT TO BE THE CORRECT RESULT AND ISSUED A CORRECTED REPORT. THERE WAS NO ADVERSE EVENT. PATIENT 2 HAD AN ORIGINAL CREAE RESULT OF < 0.2 ON A SERUM SAMPLE. THE ORIGINAL RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE SAMPLE WAS REPEATED ON THE SAME ANALYZER AND GENERATED A REPEAT RESULT OF 0.9. THE CUSTOMER DEEMED THE REPEAT RESULT TO BE THE CORRECT RESULT AND ISSUED A CORRECTED REPORT. THERE WAS NO ADVERSE EVENT. THE CUSTOMER REFUSED TO PROVIDE THE LOT NUMBER AND EXPIRATION DATE OF THE CREAE REAGENT THAT WAS IN USE. THE FIELD SERVICE REPRESENTATIVE FOUND THAT NOZZLE 1 ON THE RINSE MECHANISM WAS MISALIGNED. THE WHITE NOZZLE TIP WAS FLINGING WATER ONTO THE BOTTOM OF THE RINSE MECHANISM, AND THEN DRIPPING DOWN INTO THE CELLS. HE REALIGNED THE RINSE MECHANISM AND RINSE NOZZLE 1. THE SYSTEM WAS OPERATING ACCORDING TO SPECIFICATIONS. WATER WAS NO LONGER ACCUMULATING ON THE BOTTOM SIDE OF THE RINSE MECHANISM. THE CUSTOMER PASSED QC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322786 COBAS 6000 C501MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1