FDA Adverse Event Malfunction Summary report: N

MX40 1.4 GHZ SMART HOPPING

MDR report key: 3222145 · Received July 2, 2013

Report

Report Number
1218950-2013-02765
Event Type
Malfunction
Date Received
July 2, 2013
Report Date
June 6, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
DSI
PMA / PMN Number
K113125
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE DEVICE WAS RETURNED TO PHILIPS FOR EVALUATION. A VISUAL INSPECTION OF THE DEVICE NOTED CORRODED BATTERY CONTACTS AND A CRACKED CASE. THE FAILURE WAS REPLICATED WHERE THERE WAS NO SOUND AND THE SPEAKER WAS DEFECTIVE. THE CUSTOMER RECEIVED AN EXCHANGE MX40 DEVICE. TRENDING FOR THIS ISSUE SUPPORTS THAT THERE WAS NO HEALTH RISK AND THERE ARE NO DESIGN, MANUFACTURING, MATERIALS, OR LABELING PROBLEMS. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED NO AUDIO FROM THEIR MX40 DEVICE. NO PATIENT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
300621 MX40 1.4 GHZ SMART HOPPING DSI PHILIPS MEDICAL SYSTEMS 865350

Patients

Seq Age Sex Outcome Treatment
1