FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC

MDR report key: 3221640 · Received July 1, 2013

Report

Report Number
1811605-2013-00086
Event Type
Malfunction
Date Received
July 1, 2013
Date of Event
May 20, 2013
Report Date
June 4, 2013
Manufacturer
BATTLE CREEK EQUIPMENT COMPANY
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

IT WAS REPORTED THAT THE UNIT REMAINED "ON" WHENEVER IT WAS PLUGGED IN, EVEN WHEN THE POWER BUTTON WAS NOT ACTIVATED OR THE OFF BUTTON WAS PUSHED. OUR INVESTIGATION REVEALED A DEFECT IN THE POWER CONTROL. WE WILL FOLLOW UP WITH OUR SUPPLIER TO DETERMINE THE CAUSE OF THIS MALFUNCTION.

Description of Event or Problem · 1

THE USER REPORTED THAT THE SWITCH STAYS ON.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
298083 THERMOPHORE AUTOMATIC ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT COMPANY 055

Patients

Seq Age Sex Outcome Treatment
1