ACUITY CENTRAL MONITORING
Report
- Report Number
- 3023750-2013-00061
- Event Type
- Malfunction
- Date Received
- July 2, 2013
- Date of Event
- June 7, 2013
- Report Date
- June 7, 2013
- Manufacturer
- WELCH ALLYN PROTOCOL, INC.
- Product Code
- DSI
- PMA / PMN Number
- K052160
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
WELCH ALLYN RECOMMENDED THAT THE CUSTOMER REPLACE THE BATTERY(S) ON UPS IN CLOSET. THE UPS IS AN OFF-THE-SHELF COMPUTER PERIPHERAL MADE BY ANOTHER MANUFACTURER AND SOLD BY WELCH ALLYN. WELCH ALLYN DOES NOT POSSESS TROUBLESHOOTING CAPABILITY BEYOND IDENTIFYING THESE SUBCOMPONENTS AS THE SOURCE OF THE FAILURE. METHOD: BMET CONFIRMED UPS FAILURE.
THE CUSTOMER REPORTED THAT THEIR ACUITY SYSTEM SHUTDOWN DURING A MAINS POWER OUTAGE AND IS AT LOGIN PROMPT ASKING FOR A PASSWORD. CUSTOMER'S CLINICAL ENGINEERING TEAM DETERMINED THAT THEIR ACUITY SYSTEM WAS RUNNING BUT NO MONITORS WERE CONNECTING TO THE SYSTEM. FAULT TRACED TO THE UPS IN THE NETWORK CLOSET. THIS RESULTED IN A TEMPORARY INABILITY TO CENTRALLY MONITOR PATIENTS, HOWEVER BEDSIDE MONITORING WAS NOT AFFECTED. THERE WAS NO REPORT OF ANY PATIENT HARM AS A RESULT OF THE REPORTED EVENTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 300577 | ACUITY CENTRAL MONITORING | DSI | WELCH ALLYN PROTOCOL, INC. | POWERWARE 5115 UPS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |