FDA Adverse Event Malfunction Summary report: N

ACUITY CENTRAL MONITORING

MDR report key: 3221428 · Received July 2, 2013

Report

Report Number
3023750-2013-00061
Event Type
Malfunction
Date Received
July 2, 2013
Date of Event
June 7, 2013
Report Date
June 7, 2013
Manufacturer
WELCH ALLYN PROTOCOL, INC.
Product Code
DSI
PMA / PMN Number
K052160
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

WELCH ALLYN RECOMMENDED THAT THE CUSTOMER REPLACE THE BATTERY(S) ON UPS IN CLOSET. THE UPS IS AN OFF-THE-SHELF COMPUTER PERIPHERAL MADE BY ANOTHER MANUFACTURER AND SOLD BY WELCH ALLYN. WELCH ALLYN DOES NOT POSSESS TROUBLESHOOTING CAPABILITY BEYOND IDENTIFYING THESE SUBCOMPONENTS AS THE SOURCE OF THE FAILURE. METHOD: BMET CONFIRMED UPS FAILURE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEIR ACUITY SYSTEM SHUTDOWN DURING A MAINS POWER OUTAGE AND IS AT LOGIN PROMPT ASKING FOR A PASSWORD. CUSTOMER'S CLINICAL ENGINEERING TEAM DETERMINED THAT THEIR ACUITY SYSTEM WAS RUNNING BUT NO MONITORS WERE CONNECTING TO THE SYSTEM. FAULT TRACED TO THE UPS IN THE NETWORK CLOSET. THIS RESULTED IN A TEMPORARY INABILITY TO CENTRALLY MONITOR PATIENTS, HOWEVER BEDSIDE MONITORING WAS NOT AFFECTED. THERE WAS NO REPORT OF ANY PATIENT HARM AS A RESULT OF THE REPORTED EVENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
300577 ACUITY CENTRAL MONITORING DSI WELCH ALLYN PROTOCOL, INC. POWERWARE 5115 UPS

Patients

Seq Age Sex Outcome Treatment
1