FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT COMBO

MDR report key: 3221250 · Received July 11, 2013

Report

Report Number
2183996-2013-01274
Event Type
Malfunction
Date Received
July 11, 2013
Date of Event
July 9, 2013
Report Date
September 3, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS, INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT. THE DISPLAY WINDOW IS SCRATCHED DUE TO A MECHANICAL IMPACT. THEREFORE, THE DISPLAY IS NO LONGER FULLY READABLE IN THE AREA WHERE THERAPY-RELEVANT INFORMATION IS VISIBLE. THE INSULIN PUMP SHOULD NOT BE EXPOSED TO HIGH MECHANICAL FORCES.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION DEVICE DISPLAY IS ILLEGIBLE BECAUSE IT RUBBED AGAINST A METAL WIRE, AND THE DAMAGE INTERFERES WITH HER ABILITY TO VIEW THE INSULIN DELIVERY AMOUNTS. THE INFUSION DEVICE WAS REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND SHE DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
319791 ACCU-CHEK ® SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE HEALTH SOLUTIONS, INC. 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1