ACCU-CHEK SPIRIT COMBO
Report
- Report Number
- 2183996-2013-01269
- Event Type
- Malfunction
- Date Received
- July 11, 2013
- Date of Event
- July 1, 2013
- Report Date
- August 13, 2013
- Manufacturer
- ROCHE HEALTH SOLUTIONS INC
- Product Code
- LZG
- PMA / PMN Number
- NA
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AU
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.
THE SOFT COMPONENT OF THE UP AND DOWN BUTTON IS DAMAGED DUE TO HANDLING WITH SHARP OBJECTS. DUE TO THE SEVERE DAMAGES ON THE SOFT COMPONENT, LIQUID ENTERED THE PUMP ELECTRONICS COMPARTMENT AND LED TO A CORRODED ELECTRICAL CONNECTOR OF THE BUTTONS AND THE SUPERCAP. THEREFORE THE INSULIN PUMPS UP- RESPECTIVELY DOWN-BUTTON IS DEFECTIVE. A SHORTCUT ON THE SUPERCAP LED TO CONSTANTLY REBOOT OF THE INSULIN PUMP. A SUPERCAP IS A CAPACITOR FOR SAVING THE DATE AND TIME FOR A WHILE, WHEN NO BATTERY IS IN THE PUMP. THE PROBLEM MENTIONED BY THE CUSTOMER IS RELATED TO A HANDLING .
ON (B)(6) 2013, IT WAS REPORTED THAT THE PATIENT'S INFUSION DEVICE DISPLAYED A2 (BATTERY LOW). SHE CHANGED THE BATTERY IN THE DEVICE AND THEN NONE OF THE BUTTONS ON THE DEVICE WOULD FUNCTION. SHE CHANGED THE BATTERY A SECOND TIME, BUT THE BUTTONS STILL WOULD NOT FUNCTION. THE PATIENT STATED THAT THE RUBBER COVERING OF THE UP BUTTON WAS TORN. SHE STATED THAT SHE HAD NOTICED DAMPNESS UNDER THE DISPLAY OF THE DEVICE. ALSO THE DEVICE DID NOT KEEP THE DATE AND TIME SETTINGS. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE MEDICAL ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS REQUESTED TO BE RETURNED FOR PRODUCT EVALUATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 320146 | ACCU-CHEK SPIRIT COMBO | INSULIN INFUSION PUMP | LZG | ROCHE HEALTH SOLUTIONS INC | 00700006863 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 048 YR |