FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3221044 · Received July 11, 2013

Report

Report Number
2531779-2013-10320
Event Type
Malfunction
Date Received
July 11, 2013
Report Date
June 13, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 8/13/2013 WITH THE FOLLOWING FINDINGS: EVALUATION REVEALED THAT MOISTURE CAN BE SEEN FROM BEHIND THE DISPLAY LENS. PERFORMED THE LEAK TEST AND FOUND A LEAK DUE TO A CRACKED PUMP CASE. OPENED THE PUMP CASE AND FOUND MOISTURE THROUGHOUT THE PUMP. THERE'S NO VISIBLE DAMAGE TO THE KEYPAD. ALL OF THE KEYPAD BUTTONS RESPOND PROPERLY. REMOVED THE KEYPAD AND FOUND NO DAMAGE OR CONTAMINATION TO THE BUTTON CONTACTS.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (TACTILE CHANGES W/MOISTURE) ISSUE. THE REPORTER INDICATED THAT THE UP AND DOWN ARROW BUTTONS WERE COMPLETELY UNRESPONSIVE TO PRESSES. THE REPORTER STATED THAT THERE WAS NO INDICATION OF DAMAGE TO THE KEYPAD BUT NOTED THAT THERE WAS MOISTURE BEHIND THE DISPLAY SCREEN. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
320900 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 10 YR