FDA Adverse Event Malfunction Summary report: N

ANALYTICAL P MODULE

MDR report key: 3214125 · Received July 9, 2013

Report

Report Number
1823260-2013-04151
Event Type
Malfunction
Date Received
July 9, 2013
Date of Event
June 12, 2013
Report Date
September 9, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE REPRESENTATIVE PERFORMED THE FOLLOWING ACTIONS: CLEANED THE INCUBATOR BATH, REPLACED OPTICS, REPLACED SQUEEGEES, REPLACED PUMP SUPPORT, REPLACED CUVETTES, ADJUSTED DETERGENT LEVELS, AND CLEANED DETERGENT VALVE.

Additional Manufacturer Narrative · 1

THE ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE THE LABORATORY. THE PATIENTS WERE NOT HARMED BY THE ERRONEOUS RESULTS.

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF QUESTIONABLE RESULTS FROM TWO PATIENT SAMPLES TESTED FOR CREATININE JAFFE METHOD (CREA). FOR SAMPLE 1 THE INITIAL CREA WAS 64 UMOL/L; THE REPEAT VALUE WAS 95 UMOL/L. FOR SAMPLE 2 THE INITIAL CREA WAS 86 UMOL/L; THE REPEAT VALUE WAS 105 UMOL/L. THE CUSTOMER WAS ASKED FOR INFORMATION REGARDING WHICH RESULTS WERE REPORTED OUTSIDE THE LABORATORY AND WHETHER ANY ADVERSE EVENTS OCCURRED. THE CUSTOMER DID NOT PROVIDE THE REQUESTED INFORMATION. THE CUSTOMER WAS ALSO ASKED FOR THE LOT NUMBER AND EXPIRATION DATE OF REAGENT INVOLVED. THE CUSTOMER DID NOT PROVIDE THE REQUESTED INFORMATION. A FIELD SERVICE REPRESENTATIVE WENT ONSITE AND FIXED AN ISSUE WITH THE ALIGNMENT OF A SAMPLE PROBE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
313029 ANALYTICAL P MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1