RELION PRIME BLOOD GLUCOSE SYSTEM
Report
- Report Number
- 1832816-2013-00060
- Event Type
- Injury
- Date Received
- July 9, 2013
- Date of Event
- June 11, 2013
- Report Date
- June 11, 2013
- Manufacturer
- ARKRAY, INC.
- Product Code
- NBW
- PMA / PMN Number
- K091102
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
Narratives
DEVICE HISTORY RECORDS WERE REVIEWED AND NO ANOMALIES WERE DETECTED. PRODUCT INVOLVED IN INCIDENT WAS RETURNED AND EVALUATED. THE RETURNED PRODUCT PERFORMED WITHIN SPECIFICATION. RETENTION SAMPLES OF THE SAME LOT OF TEST STRIPS INVOLVED IN THE INCIDENT WERE ALSO TESTED AND PERFORMED TO SPECIFICATION. NO FAILURE DETECTED.
CALLER INDICATED THE RELION PRIME METER WAS READING HIGH. THIS MORNING CUSTOMER TOOK A READING AND GOT 579 AND WENT BACK TO BED. ABOUT 8:45 HE TOOK ANOTHER READING AND IT WAS 511 SO HE DECIDED TO GO TO THE CLINIC BECAUSE HE WAS CONCERNED BECAUSE IN THE PAST 6 WEEKS HE HAS BEEN GETTING HIGH READING. AT 12:45PM HE TOOK ANOTHER READING AND GOT 591 AND DOCTOR GOT CONCERNED AND THEY GAVE HIM 10 UNIT OF FAST ACTING INSULIN. HE WAS ASKED TO WAIT AND SEE IF THE READING WOULD GO DOWN AND AT 1:35 HE WAS TESTED WITH HIS METER AND GOT 580 AND HE WAS GIVEN ANOTHER 10 UNITS SO HE WAITED AND AT 2:30 HE WAS TESTED AGAIN AND GOT A READING OF 517, SO HE WAS GIVEN 10 UNITS MORE. AT 4:39 HE DID A TEST AND GOT 439 DOCTOR SAID THAT GLUCOSE SHOULD'VE GONE DOWN LOWER THAN THE 439 SO THEY DID A TEST WITH DOCTOR'S METER AND THE OTHER METER READ 329. CUSTOMER CLAIMS HE COULD HAVE DIED IF HE WOULD HAVE KEPT DOSING WITH INSULIN BASED ON READING ON RELION PRIME METER. HE WAS TOLD TO GO BACK ON FRIDAY AND HE WENT HOME AND CALLED US. HE WASHES HIS HANDS AND USES NEW LANCET EVERY TIME HE DOES A TEST AND HE IS STORING STRIPS IN THE KITCHEN DID LET HIM KNOW THAT IS NOT A RECOMMENDED PLACE, CUSTOMER WOULD LIKE TO KNOW THE OUTCOME OF EVERYTHING HE IS VERY DISAPPOINTED WITH WHAT HAPPEN AND A REPLACEMENT OR REFUND WOULD NOT SOLVE WHAT HAPPEN TO HIM. REPLACING PRODUCT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 312493 | RELION PRIME BLOOD GLUCOSE SYSTEM | BLOOD GLUCOSE TEST SYSTEM | NBW | ARKRAY, INC. | 701102 | 04173A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 64 YR | Life Threatening |