FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3213295 · Received July 9, 2013

Report

Report Number
2531779-2013-09978
Event Type
Malfunction
Date Received
July 9, 2013
Report Date
June 14, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 8/13/2013 WITH THE FOLLOWING FINDINGS: ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. KEYPAD IS TORN OVER THE UP AND OK BUTTONS. ALL OF THE BUTTONS HAVE AN INTERMITTENT RESPONSE. NO BUTTONS ARE HYPER-SENSITIVE. THE KEYPAD WAS FOUND TO HAVE THE UP, DOWN, AND OK BUTTON CONTACTS INVERTED, AS WELL AS CONTAMINATION UNDER ALL BUTTON CONTACTS. THERE'S A CRACK ALONG THE BATTERY COMPARTMENT EXTENDING FROM THE THREADS TO THE CASE SEAL.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (TACTILE CHANGE PRIOR TO DAMAGE) ISSUE. IT WAS REPORTED THAT OK, UP, AND DOWN BUTTONS WERE HYPER RESPONSIVE. THE REPORTER STATED THAT OK BUTTON IS WORN AND IT HAS A TEAR AT THE BOTTOM OF KEYPAD. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
312287 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 44 YR