FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3213068 · Received July 9, 2013

Report

Report Number
2531779-2013-09959
Event Type
Malfunction
Date Received
July 9, 2013
Report Date
June 12, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED TO ANIMAS. EVALUATION HAS NOT YET BEEN COMPLETED. WHEN EVALUATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSION CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

THE DEVICE WAS RETURNED TO ANIMAS AND EVALUATED BY PRODUCT ANALYSIS ON 08/12/2013 WITH THE FOLLOWING RESULTS: TESTING DID NOT CONFIRMED THE UNRESPONSIVE KEYPAD COMPLAINT. ALL KEYPAD BUTTONS ARE RESPONSIVE. REMOVED KEYPAD COVER TO CHECK THE CONDITION OF KEY CONTACTS, NO EVIDENCE OF CONTAMINATION WAS FOUND UNDER ANY KEY CONTACTS. UNRELATED TO COMPLAINT, THE AUDIO BOLUS BUTTON COVER WAS MISSING. UNABLE TO TEST THE AUDIO BOLUS BUTTON RESPONSIVE DUE TO THE AUDIO BOLUS BUTTON COVER WAS MISSING: HEAR SOUND BUT UNABLE TO OBTAIN AUDIBLE READING. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (TACTILE CHANGES/UNRESPONSIVE) ISSUE. IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE UNRESPONSIVE TO BUTTON PRESSES. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
314199 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 11 YR