FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA 500

MDR report key: 3212391 · Received July 9, 2013

Report

Report Number
1226181-2013-00305
Event Type
Malfunction
Date Received
July 9, 2013
Date of Event
June 11, 2013
Report Date
June 11, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
NGS
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SOLUTIONS CENTER (TSC). AFTER EVALUATION OF THE INSTRUMENT DATA, THE TSC SPECIALIST DISCOVERED THE INTEGRATED MULTISENSOR TECHNOLOGY (IMT) AND IMT PROBE WERE MISALIGNED AND INSTRUCTED THE CUSTOMER TO ALIGN IT. ONCE ALIGNED, QUALITY CONTROLS WERE RUN AND WITHIN RANGE. THE CAUSE OF THE DISCORDANT, FALSELY LOW SODIUM RESULTS IS DUE TO THE MISALIGNMENT OF THE IMT AND IMT PROBE. THIS INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY LOW SODIUM RESULTS WERE OBTAINED FOR ONE PATIENT SAMPLE ON A DIMENSION VISTA 500 INSTRUMENT. THE SAMPLE WAS RUN IN DUPLICATE AND BOTH RESULTED LOW. THE DISCORDANT RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLE WAS THEN RERUN FOUR TIMES ON ANOTHER ANALYZER AND ALL RESULTED HIGHER THAN THE INITIAL RESULTS. THE RERUN RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW SODIUM RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
313312 DIMENSION VISTA 500 CLINICAL CHEMISTRY ANALYZER NGS SIEMENS HEALTHCARE DIAGNOSTICS INC. DIMENSION VISTA 500

Patients

Seq Age Sex Outcome Treatment
1