PARADIGM REAL-TIME INSULIN INFUSION PUMP
Report
- Report Number
- 3004209178-2013-95473
- Event Type
- Malfunction
- Date Received
- July 8, 2013
- Date of Event
- March 24, 2013
- Report Date
- June 17, 2013
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- PMA / PMN Number
- P980022
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IN
- Reporter Occupation
- PATIENT
Narratives
THE INSULIN PUMP WAS RECEIVED WITH BUTTON ERROR ALARM AND UNRESPONSIVE BUTTONS DUE TO FLATTENED DOME SWITCH ON DOWN ARROW BUTTON. UNIT HAD MOISTURE DAMAGE ON THE KEYPAD TRACES. UNABLE TO PERFORM PRIME, DISPLACEMENT, REWIND, BASIC OCCLUSION, OCCLUSION, AND EXCESSIVE NO DELIVERY ALARM TESTS DUE TO UNRESPONSIVE BUTTON. DRIVE SUPPORT DISK WAS INSPECTED AND NO ANOMALY WAS NOTED. UNIT HAD SCRATCHED DISPLAY WINDOW AND CRACKED BATTERY TUBE THREADS.
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.
THE CUSTOMER REPORTED EXPERIENCING HIGH BLOOD GLUCOSE. TROUBLESHOOTING WAS PERFORMED, AND THE DRIVE SUPPORT CAP WAS FLUSH. ASSISTED THE CALLER TO RUN A MANUAL PRIME TEST AND THE INSULIN DID EXIT. THE HIGH PRESSURE TEST WAS COMPLETED AND PASSED. THE CALLER MENTIONED THAT THE INSULIN PUMP ALARMED BUTTON ERROR. THEN THE MOTHER CALLED AND STATED THAT THE INFUSION SET WAS CHANGED THE DAY BEFORE, BUT INSULIN SQUIRTED OUT WHILE HOLDING THE ACTIVATE BUTTON. THE MOTHER STATED THAT THE ALARM HAS BEEN PRESENT FOR SEVERAL MONTHS SINCE HER FATHER PASSED AWAY. NO FURTHER INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 312103 | PARADIGM REAL-TIME INSULIN INFUSION PUMP | INSULIN INFUSION PUMP / SENSOR AUGMENTED | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-722NAH |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 17 YR | Hospitalization |