FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3211865 · Received July 8, 2013

Report

Report Number
2531779-2013-09902
Event Type
Malfunction
Date Received
July 8, 2013
Report Date
June 16, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCTS HAVE NOT YET BEEN RETURNED. IF THE PRODUCT(S) ARE RETURNED, ANM WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 08/15/2013 WITH THE FOLLOWING FINDINGS: INVESTIGATION WAS UNABLE TO DUPLICATE THE REPORTED BLANK DISPLAY; INVESTIGATION REVEALED A DIM AND FADED DISPLAY SCREEN. A NEW TEST SCREEN WAS INSERTED AND THE DISPLAY ILLUMINATED TO NORMAL CONTRAST. UNRELATED TO THE COMPLAINT, THE KEYPAD BUTTONS WERE FOUND TO BE INTERMITTENTLY RESPONSIVE AND MULTIPLE BUTTON PRESSES WERE REQUIRED TO RESPOND. A HOLE WAS NOTED ON THE BOLUS BUTTON; THE BOLUS BUTTON WAS FOUND TO BE RESPONSIVE.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A DISPLAY ISSUE INVOLVING A BLANK SCREEN. THE REPORTER STATED THE DISPLAY WAS BLANK WHEN HE WOKE UP ON THE DAY OF THE COMPLAINT AND WOULD NOT TURN ON. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
309375 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 19 YR