FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® MOBILE TEST STRIPS

MDR report key: 3211775 · Received July 8, 2013

Report

Report Number
1823260-2013-04128
Event Type
Malfunction
Date Received
July 8, 2013
Date of Event
June 6, 2013
Report Date
July 18, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6) WHILE THIS PRODUCT IS NOT SOLD IN THE UNITED STATES, IT IS LIKE OR SIMILAR TO A PRODUCT MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6). WHILE THIS PRODUCT IS NOT SOLD IN THE UNITED STATES, IT IS LIKE OR SIMILAR TO A PRODUCT MARKETED IN THE UNITED STATES. DEVICE RECEIVED IN A CONDITION WHICH MADE ANALYSIS IMPOSSIBLE. UNABLE TO TEST BECAUSE AN EMPTY VIAL WAS RETURNED.

Description of Event or Problem · 1

REPORTER STATED CUSTOMER WAS FEELING VERY LOW AND TESTED HER BLOOD WITH THE MOBILE SYSTEM AT 9:00 AND OBTAINED A RESULT OF 6.6 MMOL/L. THE CUSTOMER THOUGHT THAT THIS WAS INCORRECT. SHE DID NOT TAKE ANY ACTION DUE TO THAT RESULT. SOMETIME BETWEEN 9:00 AND 9:15, THE CUSTOMER FELL INTO A "DIABETIC COMA" AND WAS UNCONSCIOUS; THE FAMILY WAS NOT ABLE TO HELP HER AND CALLED THE PARAMEDICS. THE AMBULANCE ARRIVED AT 9:15 AND CHECKED HER BLOOD WITH THEIR OWN DEVICE AND IT SHOWED 2.7 MMOL/L. CUSTOMER WAS TREATED WITH GLUCAGON INJECTIONS AND WAS ADMITTED TO THE HOSPITAL FOR THE NEXT 12 HOURS. THE CUSTOMER IS CURRENTLY FEELING FINE AND HAS FULLY RECOVERED. THE MANUFACTURER REQUESTED RETURN OF SUSPECT PRODUCT FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
309843 ACCU-CHEK ® MOBILE TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS NA 278220

Patients

Seq Age Sex Outcome Treatment
1 061 YR NOVOMIX 30 - 2X'S A DAY