FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3210918 · Received July 8, 2013

Report

Report Number
2531779-2013-09794
Event Type
Malfunction
Date Received
July 8, 2013
Report Date
June 10, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON EXAMINATION, THE KEYPAD WAS INTACT WITHOUT DAMAGE. ON TESTING, THE UP ARROW BUTTON HAD INTERMITTENT RESPONSE. THE REMAINDER OF THE BUTTONS HAD NORMAL RESPONSE. THE KEYPAD COVER WAS REMOVED FOR INVESTIGATION AND REVEALED CONTAMINATION UNDER THE CONTACTS OF THE UP ARROW AND CONTRAST BUTTONS. THE AUDIO BOLUS BUTTON WAS NOTED TO BE UNRESPONSIVE ON TESTING. THE BUTTON COVER WAS REMOVED FOR INVESTIGATION AND REVEALED THE BUTTON SLUG WAS MISSING. THE DISPLAY WAS NOTED TO BE FADED AND DISCOLORED. THE PUMP WAS OPENED FOR INVESTIGATION AND REVEAL MOISTURE THROUGHOUT THE INTERIOR OF THE PUMP AND ON THE DISPLAY CONNECTOR.

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED TO ANIMAS. EVALUATION HAS NOT YET BEEN COMPLETED. WHEN EVALUATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSION CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (TACTILE CHANGES/UNRESPONSIVE) ISSUE. THE REPORTER STATED THAT THE BUTTONS ON TYHE PUMP WERE NOT RESPONDING TO PRESSES. THE REPORTER CONFIRMED THAT THE KEYPAD WAS INTACT WITH NO CRACKS OR PEELING NOTED. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
309576 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 6 YR