ZOOM
Report
- Report Number
- 2124215-2013-07993
- Event Type
- Malfunction
- Date Received
- July 8, 2013
- Date of Event
- April 22, 2013
- Report Date
- May 16, 2013
- Manufacturer
- EXTERNAL MANUFACTURER
- Product Code
- KRG
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
UPON RECEIPT FROM ANALYSIS, IT WAS CONFIRMED THAT ONE OF THE COMPONENTS WITHIN THE PRODUCT CIRCUITRY BECAME DEFECTIVE AND BURNT; WHICH CAUSED THE BURNING SMELL FROM THE PROGRAMMER AS REPORTED FROM THE FIELD. THIS ANOMALY ALSO CAUSED BOOT-UP ISSUES WITH THE PROGRAMMER. THE COMPONENT WAS REPLACED SUCCESSFULLY.
THE PROGRAMMER WAS RECEIVED FOR LABORATORY ANALYSIS. THIS REPORT WILL BE UPDATED UPON COMPLETION OF ANALYSIS.
BOSTON SCIENTIFIC RECEIVED INFORMATION THAT UPON BOOTING UP THE PROGRAMMER, THE FIELD REPRESENTATIVE COULD SMELL ELECTRICAL CIRCUITRY BURNING. THE PROGRAMMER WAS UNPLUGGED AND WAS LEFT ABOUT AN HOUR TO ENSURE THERE WAS NO BURNING. THERE WERE NO FLAMES NOTED AND NO REPORTED INJURY TO THE FIELD REPRESENTATIVE. THE PROGRAMMER WAS RETURNED FOR ANALYSIS. NO ADVERSE PATIENT EFFECTS WERE REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 309178 | ZOOM | KRG | EXTERNAL MANUFACTURER | 3120 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |