FDA Adverse Event Malfunction Summary report: N

STEALTHSTATION S7 SYSTEM

MDR report key: 3202431 · Received July 2, 2013

Report

Report Number
1723170-2013-00494
Event Type
Malfunction
Date Received
July 2, 2013
Date of Event
June 7, 2013
Report Date
June 7, 2013
Manufacturer
MEDTRONIC NAVIGATION, INC.
Product Code
HAW
PMA / PMN Number
K050438
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

NO PARTS OR FILES HAVE BEEN RECEIVED BY THE MANUFACTURER.

Additional Manufacturer Narrative · 1

SOFTWARE INVESTIGATION COMPLETED. THIS ISSUE WILL BE CONTINUALLY MONITORED IN A MEDTRONIC SOFTWARE ANOMALY TRACKING DATABASE.

Description of Event or Problem · 1

A MEDTRONIC REPRESENTATIVE REPORTED THAT THE SYSTEM WENT UNRESPONSIVE AT A BLACK SCREEN DURING A SPINE PROCEDURE WHILE ATTEMPTING TO ROTATE THE 3D MODEL. THEY REBOOTED THE SYSTEM AND THIS ISSUE OCCURRED AGAIN. MIKE REBOOTED AND WENT TO A LINUX WINDOW TO ATTEMPT TO GET THE LOGS. WHILE AT THE LINUX WINDOW, THE SCREEN WENT BLACK AGAIN AND BECAME UNRESPONSIVE TO WHERE THE NUMLOCK KEY WOULD NOT CHANGE THE STATUS OF THE NUMLOCK LIGHT. THE REP REPORTED THAT THE ISSUE OCCURS EACH TIME HE TRIES TO MANIPULATE EITHER THE 3D OR MIP VIEWS. USING THE MOVE BUTTON FROM THE LEFT PANEL, AS SOON AS HE GRABS THE IMAGE, THE SCREEN GOES BLACK. THE CASE PROCEEDED WITH JUST ORTHOGONAL VIEWS AND NO 3D VIEW. THERE WAS NO IMPACT TO THE OUTCOME OF THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
301147 STEALTHSTATION S7 SYSTEM NEUROLOGICAL STEREOTAXIC INSTRUMENT HAW MEDTRONIC NAVIGATION, INC. S7

Patients

Seq Age Sex Outcome Treatment
1 31 YR