FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3202092 · Received July 2, 2013

Report

Report Number
2531779-2013-09545
Event Type
Malfunction
Date Received
July 2, 2013
Report Date
June 4, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT ASSOCIATED WITH THIS COMPLAINT HAS BEEN RETURNED TO ANIMAS; HOWEVER, THE INVESTIGATION HAS NOT BEEN COMPLETED. NO CONCLUSIONS CAN BE DRAWN AT THIS TIME. ONCE THE EVALUATION HAS BEEN COMPLETED A SUPPLEMENTAL REPORT WILL BE FILED.

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 08/05/2013 WITH THE FOLLOWING FINDINGS: INVESTIGATION REVEALED DURING A VISUAL INSPECTION, THE DISPLAY SCREEN WAS CONFIRMED TO HAVE MULTIPLE SCRATCHES. THE DISPLAY SCREEN WAS ALSO FOUND TO BE DIM AND DISCOLORED. A NEW TEST SCREEN WAS INSERTED AND THE DISPLAY SCREEN WAS FOUND TO BE FUNCTIONING AND ILLUMINATED TO NORMAL CONTRAST.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING THAT THE DISPLAY SCREEN LENS WAS SCRATCHED. AT THE TIME OF TROUBLESHOOTING, THE REPORTER STATED THE DISPLAY WAS SO SCRATCHED THAT HE WAS HAVING TROUBLE SEEING THE DISPLAY. AT THE TIME OF TROUBLESHOOTING, THE PATIENT CONFIRMED THERE WAS NO TRAUMA TO THE PUMP AND THERE WAS NO LENS FILM ON THE DISPLAY SCREEN. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
302924 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 20 YR