FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3202018 · Received July 2, 2013

Report

Report Number
3004753838-2013-00177
Event Type
Malfunction
Date Received
July 2, 2013
Date of Event
June 2, 2013
Report Date
June 2, 2013
Manufacturer
DEXCOM INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN INTHE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT UPON SENSOR REMOVAL, DUE TO A FAILED SENSOR DURING WARM-UP PERIOD, PATIENT NOTICED THAT THE SENSOR APPEARED SHORTER THAN USUAL. PATIENT DOESN'T SEE OR FEEL ANYTHING AT THE INSERTION SITE AND IS NOT COMPLAINING OF ANY DISCOMFORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
302729 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM INC. 9500-27 5059639

Patients

Seq Age Sex Outcome Treatment
1 27 YR Other