FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3200589 · Received July 1, 2013

Report

Report Number
3004209178-2013-95279
Event Type
Malfunction
Date Received
July 1, 2013
Date of Event
June 10, 2013
Report Date
June 12, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE, THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED EXPERIENCING HIGH BLOOD GLUCOSE AND SHE FEELS THE INSULIN PUMP IS NOT DELIVERING INSULIN. TROUBLESHOOTING WAS PERFORMED. THE PROGRAMMING AND BOLUS WIZARD SETTINGS WERE CORRECT, BUT THE BASAL RATES WERE INACCURATE. THE CUSTOMER MENTIONED THAT SHE IS HAVING SURGERY ON HER HAND, AND DOES NOT KNOW HOW LONG THE SURGERY WILL LAST OR IF SHE WILL HAVE TO DISCONNECT FROM THE INSULIN PUMP. ADVISED THE CUSTOMER THAT THE INSULIN PUMP SHOULD NOT BE WORN DURING X-RAYS, MRIS, OR CAT SCANS. THE CALLER MENTIONED THAT SHE HAS A VIRUS AND USUALLY THAT RAISES HER BLOOD GLUCOSE. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
298490 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 50 YR