FDA Adverse Event Injury Summary report: N

OT VERIO IQ METER

MDR report key: 3192982 · Received June 27, 2013

Report

Report Number
3008382007-2013-18619
Event Type
Injury
Date Received
June 27, 2013
Report Date
June 3, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Removal / Correction Number
2013-IE-017
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2013, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT HER ONETOUCH VERIOIQ METER WAS READING INACCURATELY ERRATIC. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION, SINCE THE PATIENT WAS UNABLE TO BE REACHED FOR ADDITIONAL INFORMATION. THE PATIENT REPORTED THAT THE ALLEGED METER INACCURACY BEGAN ON (B)(6) 2013. ON AN UNSPECIFIED DATE/TIME, THE PATIENT REPORTED OBTAINING BLOOD GLUCOSE READINGS OF ¿150, 190 AND 150 MG/DL¿ WITH THE SUBJECT METER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS DOES NOT EXCEED THE EXPECTED VALUE OF LESS THAN OR EQUAL TO 20% . THE PATIENT MANAGES HER DIABETES WITH INSULIN (INSULIN PUMP THERAPY); HOWEVER, IT IS NOT KNOWN IF SHE MADE ANY CHANGES TO HER USUAL DIABETES MANAGEMENT REGIMEN IN RESPONSE TO AN ALLEGED INACCURATE READING OBTAINED WITH THE SUBJECT METER. THE PATIENT INFORMED THE CCA THAT A COUPLE OF HOURS AFTER OBTAINING AN INACCURATE RESULT SHE DEVELOPED SYMPTOMS OF SHAKY AND DIZZY; HOWEVER, DENIED RECEIVING MEDICAL TREATMENT. AT THE TIME OF TROUBLESHOOTING, THE CCA CONFIRMED THAT THE PATIENT WAS USING THE CORRECT TECHNIQUE. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SIGNS/SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER INACCURACY BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
292549 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3445176

Patients

Seq Age Sex Outcome Treatment
1 25 YR