FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3192817 · Received June 27, 2013

Report

Report Number
3004209178-2013-95119
Event Type
Malfunction
Date Received
June 27, 2013
Date of Event
June 9, 2013
Report Date
June 9, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

ALL BUTTONS FUNCTION PROPERLY. HOWEVER, MOISTURE DAMAGE FOUND ON KEYPAD TRACES. NO FROZEN DISPLAY NOTED. NO SCROLL BAR MOVING WITH NO INPUT NOTED.

Description of Event or Problem · 1

CUSTOMER'S MOTHER, (B)(6) CALLED TO REPORT FROZEN DISPLAY. PRESSED THE ACT BUTTON AND THE SCREEN DID NOT MOVE. THE ESC BUTTON DID NOT RESPOND. THE CUSTOMER'S BLOOD GLUCOSE READING IS 312 MG/DL. TREATED WITH MANUAL INJECTION. THE SCREEN IS NOT BLANK AND THE TIME DID NOT ADVANCE. ADVISED CALLER THAT THE INSULIN PUMP WILL BE REPLACED. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
291657 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAP

Patients

Seq Age Sex Outcome Treatment
1 6 YR