FDA Adverse Event Malfunction Summary report: N

UNICEL DXI® 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 3191876 · Received June 27, 2013

Report

Report Number
2122870-2013-00574
Event Type
Malfunction
Date Received
June 27, 2013
Date of Event
May 29, 2013
Report Date
May 30, 2013
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER CTS (CUSTOMER TECHNICAL SUPPORT) ASSISTED THE CUSTOMER WITH TROUBLESHOOTING OVER THE PHONE AND ADVISED THE CUSTOMER TO PERFORM A SYSTEM CHECK. THE CUSTOMER STATED THAT THE SYSTEM CHECK FAILED THE WASH PORTION WITH A %CV (COEFFICIENT OF VARIATION) OF 156.17% AS COMPARED TO A SPECIFICATION OF LESS THAN 12%. THE CTS INSTRUCTED THE CUSTOMER TO NOT USE THE INSTRUMENT AND DISPATCHED AN FSE (FIELD SERVICE ENGINEER) TO EVALUATE THE INSTRUMENT. THE FSE DETERMINED THAT THE INSTRUMENT'S ASPIRATE PROBES AND PERI-PUMP TUBING REQUIRED REPLACEMENT AND PROCEEDED TO REPLACE THE IDENTIFIED PARTS. REPAIR WAS VERIFIED PER ESTABLISHED PROCEDURES AND RESULTS MET PUBLISHED SPECIFICATIONS. FAILURE MODE IS ATTRIBUTED TO THE ASPIRATE PROBES AND PERI-PUMP TUBING WHICH REQUIRED REPLACEMENT TO ACHIEVE PASSING QC AND SYSTEM CHECK. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING FAILING ACCESS AFP (ALPHA-FETOPROTEIN) CALIBRATIONS, DUE TO A BAD CALIBRATION CURVE FIT, INVOLVING THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. IN ADDITION, THE CUSTOMER INDICATED THAT MULTIPLE ASSAYS FAILED QC. THE CUSTOMER IS UNAWARE OF ANY ERRONEOUS PATIENT RESULTS GENERATED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
292786 UNICEL DXI® 800 ACCESS® IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1