FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3191782 · Received June 26, 2013

Report

Report Number
3004209178-2013-95067
Event Type
Malfunction
Date Received
June 26, 2013
Date of Event
February 7, 2013
Report Date
June 18, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH CURRENTS WITHIN SPECIFICATIONS. THE DEVICE WAS UNABLE TO PRIME DURING THE PRIME TEST AS A RESULT OF A PROTRUDED/LOOSE DRIVE SUPPORT DISK. HOWEVER, THE MOTOR PASSED THE MOTOR TEST. FURTHER TESTING COULD NOT BE PERFORMED DUE TO THE PRIME ANOMALY.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP ALARMED MOTOR ERROR DURING PRIME. THE BLOOD GLUCOSE READING WAS 24MMOL/L. TROUBLESHOOTING WAS PERFORMED, AND THE DRIVE SUPPORT CAP APPEARS TO BE NORMAL. ASSISTED THE CALLER TO RUN A DISPLACEMENT AND SELF TEST AND THEY PASSED. MORE THAN A MOTH LATER, THE CUSTOMER CALLED BACK TO REPORT GETTING NO DELIVERY ALARMS TWO TO THREE TIMES ALONG WITH THE MOTOR ERRORS. IT WAS STATED THAT IT APPEARS THIS HAPPENS MORE OFTEN AS THE INSULIN IN THE RESERVOIR IS REDUCED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
290485 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722CAS

Patients

Seq Age Sex Outcome Treatment
1