FDA Adverse Event Malfunction Summary report: N

COULTER® ACT DIFF ANALYZER

MDR report key: 3191482 · Received June 26, 2013

Report

Report Number
1061932-2013-01193
Event Type
Malfunction
Date Received
June 26, 2013
Date of Event
June 4, 2013
Report Date
June 4, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K973634
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE ON (B)(4) 2013. THE FSE REPLACED WORN AND DIRTY VIC (VACUUM ISOLATION CHAMBER), REPLACED ALL 3 SYRINGES AND VALVES LV10, LV11, LV12. THE FSE ALSO FLUSHED VACUUM LINES AND REPLACED VACUUM ISOLATION FILTER (GREEN FLUID BARRIER FILTER). THE FSE CHECKED HEMOGLOBIN (HGB) VOLTAGE, VACUUM AND RAN A STARTUP, REPRODUCIBILITY AND CONTROLS; ALL RESULTS WERE WITHIN SPECIFICATION AND NO FURTHER CONTROL ISSUE OR LEAK WERE OBSERVED. FAILURE MODE CAN BE ATTRIBUTED TO THE NUMEROUS PARTS REPLACED BY THE FSE (VIC, SYRINGES, AND VALVES 10, 11, AND 12). (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER (BEC) THAT THEY WERE RUNNING QUALITY CONTROL (QC) ON THEIR COULTER ACT-DIFF ANALYZER AND THEY DISCOVERED THAT THE PROBE LEAKED/DRIPPED AND THEY WERE HAVING AN ONGOING CONTROL RECOVERY ISSUE FOR THE HEMOGLOBIN (HGB) PARAMETER. THE LEAK WAS NOT CONTAINED WITHIN THE INSTRUMENT. PER THE CUSTOMER, THEY WERE WEARING GLOVES AND LABORATORY COATS AT THE TIME OF THIS EVENT. THERE WAS NO BIOHAZARD EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS. NO ERRONEOUS RESULTS WERE GENERATED AS A RESULT OF THIS EVENT. CUSTOMER CONFIRMED PATIENT RESULTS/TREATMENT WERE NOT AFFECTED IN RELATION TO THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
291309 COULTER® ACT DIFF ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA

Patients

Seq Age Sex Outcome Treatment
1