FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 3191256 · Received June 26, 2013

Report

Report Number
1823260-2013-03883
Event Type
Malfunction
Date Received
June 26, 2013
Date of Event
June 18, 2013
Report Date
July 3, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CEM
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED. IT WAS NOTED PRE- ANALYTICAL SAMPLE HANDLING MAY HAVE CONTRIBUTED TO THE ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY RECEIVED AN ERRONEOUS RESULT FOR ONE PATIENT SAMPLE TESTED FOR ION SELECTIVE ELECTRODE (ISE) POTASSIUM. THE SAMPLE INITIALLY RESULTED AS 4.4 MMOL/L AND THIS RESULT WAS VERBALLY REPORTED OUTSIDE OF THE LABORATORY WHEN ASKED FOR IT BY THE FLOOR. WHEN THE CUSTOMER SAW OTHER VALUES FROM THE PATIENT, HE REPEATED THE SAMPLE. UPON REPEAT, THE SAMPLE RESULTED AS 3.1 MMOL/L AND THIS VALUE WAS BELIEVED TO BE CORRECT. A VERBAL CORRECTION WAS PROVIDED TO THE FLOOR. THE PATIENT WAS NOT ADVERSELY AFFECTED BY THE EVENT. THE ISE POTASSIUM ELECTRODE LOT NUMBER WAS A83 WITH AN EXPIRATION DATE OF 10/31/2013. THE FIELD SERVICE REPRESENTATIVE COULD NOT DETERMINE A CAUSE. HE CHECKED THE SYSTEM INCLUDING THE SAMPLING SYSTEM, MEASUREMENT SYSTEM, RINSE MECHANISM, AND ISE SYSTEM. HE PERFORMED A PRECISION STUDY WHICH WAS WITHIN GUIDELINES. THE OPERATOR RAN QUALITY CONTROLS AND VERIFIED THAT THE RESULTS WERE WITHIN THE CUSTOMER'S RANGES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
291381 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER CEM ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 030 YR