FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501MODULE

MDR report key: 3190428 · Received June 26, 2013

Report

Report Number
1823260-2013-03859
Event Type
Malfunction
Date Received
June 26, 2013
Date of Event
June 10, 2013
Report Date
July 8, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CGA
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Additional Manufacturer Narrative · 1

THE INVESTIGATION COULD NOT DETERMINE A ROOT CAUSE DUE TO LACK OF INFORMATION PROVIDED BY THE CUSTOMER. INFORMATION WAS REQUESTED BUT NOT PROVIDED.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FOR GLUCOSE HK (GLU) ON ONE PATIENT SAMPLE. ALL RESULTS ARE IN MG/DL. THE PATIENT'S INITIAL RESULT WAS 120, ACCOMPANIED BY A DATA FLAG. THIS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE PHYSICIAN ADDED ANOTHER TEST TO THE ORDER AND THE SAME SAMPLE WAS REPEATED. THE REPEAT GLU RESULT WAS 174, ACCOMPANIED BY A DATA FLAG. THIS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE RESULT WAS QUESTION BY THE PATIENT, WHO IS A NURSE. THE SAMPLE WAS REPEATED A THIRD TIME FOR TROUBLESHOOTING PURPOSES AND GENERATED A RESULT OF 117, ACCOMPANIED BY A DATA FLAG. THE ORIGINAL RESULT OF 120, ACCOMPANIED BY A DATA FLAG WAS DEEMED TO BE CORRECT RESULT BY THE CUSTOMER. THERE WAS NO ADVERSE EVENT. THE LOT OF GLU REAGENT IN USE WAS 67526101, WITH AN EXPIRATION DATE OF 04/30/2014. THE FIELD SERVICE REPRESENTATIVE COULD NOT FIND A CAUSE FOR THE ISSUE. HE CHECKED THE FUNCTIONALITY OF THE INSTRUMENT. HE DID A PRECISION RUN, WHICH MET SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
290855 COBAS 6000 C501MODULE CLINICAL CHEMISTRY ANALYZER CGA ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 039 YR