FDA Adverse Event Malfunction Summary report: N

DIMENSION EXL WITH LM

MDR report key: 3183043 · Received June 21, 2013

Report

Report Number
1226181-2013-00274
Event Type
Malfunction
Date Received
June 21, 2013
Date of Event
June 15, 2013
Report Date
June 15, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JGS
PMA / PMN Number
K073604
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SOLUTIONS CENTER (TSC). AFTER EVALUATION OF THE INSTRUMENT DATA, THE TSC INSTRUCTED THE CUSTOMER TO CONDITION THE INTEGRATED MULTISENSOR TECHNOLOGY SYSTEM AND THEN REPEAT QUALITY CONTROLS (QC). QC WAS THEN IN RANGE. IT WAS DISCOVERED THAT THE CUSTOMER WAS CENTRIFUGING PATIENT SAMPLES OUTSIDE OF THE TUBE MANUFACTURER SPECIFICATIONS. THE CAUSE OF THE DISCORDANT, FALSELY LOW SODIUM AND POTASSIUM RESULTS IS UNKNOWN. THE CAUSE OF THE SAMPLES BEING CENTRIFUGED OUTSIDE OF TUBE VENDOR SPECIFICATIONS IS FAILURE TO FOLLOW INSTRUCTIONS. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY LOW SODIUM AND POTASSIUM RESULTS WERE OBTAINED ON TWO PATIENT SAMPLES ON A DIMENSION EXL WITH LM INSTRUMENT. ONE OF THE PATIENT'S DISCORDANT RESULTS WAS REPORTED TO THE PHYSICIAN(S), WHO QUESTIONED THE RESULTS. THE DISCORDANT RESULTS OF THE SECOND PATIENT WERE NOT REPORTED TO THE PHYSICIAN(S). THE PATIENT SAMPLES WERE REPEATED ON ANOTHER DIMENSION EXL WITH LM INSTRUMENT AND BOTH SODIUM AND POTASSIUM RESULTED HIGHER. THE CORRECTED RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW SODIUM AND POTASSIUM RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
283686 DIMENSION EXL WITH LM CLINICAL CHEMISTRY ANALYZER JGS SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION EXL WITH LM

Patients

Seq Age Sex Outcome Treatment
1