FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 3182906 · Received June 21, 2013

Report

Report Number
1823260-2013-03767
Event Type
Malfunction
Date Received
June 21, 2013
Date of Event
June 13, 2013
Report Date
June 21, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FOR SIX PATIENT SAMPLES FOR MULTIPLE ASSAYS. OF THE DATA PROVIDED FOR TWO PATIENT SAMPLES, ONLY THE VANCOMYCIN RESULT FOR ONE PATIENT SAMPLE WAS A REPORTABLE MALFUNCTION. THE INITIAL RESULT WAS 31.6 UG/ML AND THE REPEAT RESULT ON ANOTHER COBAS C501 SYSTEM WAS 1.2 UG/ML WITH A DATA FLAG. THE REPEAT RESULTS WERE BELIEVED TO BE CORRECT. NONE OF THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE THE LABORATORY. NO PATIENTS WERE ADVERSELY AFFECTED. THE VANCOMYCIN REAGENT LOT NUMBER WAS 67421101 WITH AN EXPIRATION DATE OF 10/31/2013. THE FIELD SERVICE REPRESENTATIVE FOUND THERE WAS A DAMAGED AND BENT SAMPLE PROBE. HE REPLACED THE SAMPLE PROBE AND PERFORMED SAMPLE PROBE ALIGNMENTS. HE PERFORMED MULTIPLE AIR PURGES, CLEANED RINSE MECHANISM NOZZLES AND INSPECTED THE ANALYZER FOR PROPER ELECTROMECHANICAL OPERATION DURING MECHANISM CHECKS AND OPERATION. THE CUSTOMER RAN THEIR QC MATERIAL AND ALL QC WAS WITHIN SPECIFICATIONS. A 25 CUP PRECISION TEST WAS PERFORMED AND ALL CHECKS AND TESTS WERE WITHIN DOCUMENTED GUIDELINES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
283062 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1