FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501MODULE

MDR report key: 3182628 · Received June 21, 2013

Report

Report Number
1823260-2013-03764
Event Type
Malfunction
Date Received
June 21, 2013
Date of Event
June 8, 2013
Report Date
June 21, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FOR TOTAL BILIRUBIN SPECIAL (TBIL) ON ONE PATIENT SAMPLE. ALL UNITS ARE IN MG/DL. THE CUSTOMER USED A PIPETTE TO TRANSFER THE SAMPLE FROM A MICROTAINER SPECIMEN TO A MICROCUP. THE MICROCUP WAS PLACED ON TOP OF A BARCODED 16MM TUBE AND RUN. THE INITIAL TBIL RESULT WAS 0.7, WHICH WAS REPORTED OUTSIDE OF THE LABORATORY. THIS RESULT WAS QUESTIONED BY THE NURSE. THE CUSTOMER PUT THE SAME SAMPLE ON THE BARCODED TUBE ON THE OTHER COBAS 6000 C501 ANALYZER AND GENERATED A REPEAT RESULT OF 8.03. THE CUSTOMER DEEMED THE REPEAT RESULT TO BE CORRECT AND TURNED OUT A CORRECTED REPORT. THERE WAS NO ADVERSE EVENT. THE CUSTOMER THEN MANUALLY RAN THE SAMPLE WITHOUT THE BARCODED TUBE AND GENERATED A REPEAT TBIL RESULT OF <0.01, ACCOMPANIED BY A DATA FLAG. THE SAMPLE AUTO-REPEATED AS AN INCREASED SAMPLE, AND GENERATED A RESULT OF 8.56. THE CUSTOMER WAS NOT AWARE THAT THE SAMPLE VOLUME HAD TO BE SELECTED FOR MICROCUPS WHEN THEY ARE BEING USED FOR TESTING. THE LOT OF TBIL REAGENT IN USE WAS 67525801, WITH AN EXPIRATION DATE OF 04/30/2014. THE FIELD SERVICE REPRESENTATIVE FOUND THAT THE SAMPLE PROBE WAS MISALIGNED. HE ADJUSTED THE SAMPLE PROBE AND RAN SEVERAL SAMPLES IN MICROCUPS WITH NO ISSUE. HE PERFORMED INSTRUMENT TESTING AND CHECKS WHICH WERE IN ACCORDANCE WITH SPECIFICATIONS. CALIBRATION AND QC WERE WITHIN THE CUSTOMER'S SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
284074 COBAS 6000 C501MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1