FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 3181262 · Received June 21, 2013

Report

Report Number
2183996-2013-01137
Event Type
Malfunction
Date Received
June 21, 2013
Date of Event
June 18, 2013
Report Date
September 27, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION: THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT. RESULT MAIN FINDINGS: THE VIBRA DOES NOT FUNCTION. THE VIBRA SLIPPED OUT OF HIS HOLDER AND TOUCHED THE FORCE SENSOR (HOLDER WALL). DUE TO THIS PROBLEM THE VIBRA GET BLOCKED AND DID NOT FUNCTION AS INTENDED. AN EXTERNAL MECHANICAL INFLUENCE (HARD IMPACT / DROP) CAUSED THE DAMAGE. CONSUMABLES: N/A. THE PROBLEM MENTIONED BY THE CUSTOMER IS RELATED TO A HANDLING ISSUE.

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT REPORTED THERE IS NO VIBRA-ALERT ON THE INFUSION DEVICE DURING THE BOLUS AND SELF-TEST. PATIENT STATED THERE ARE NO HEALTH CONCERNS. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
281987 ACCU-CHEK SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 043 YR