FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3180909 · Received June 20, 2013

Report

Report Number
3004209178-2013-94873
Event Type
Malfunction
Date Received
June 20, 2013
Date of Event
May 15, 2013
Report Date
May 30, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP PASSED THE DISPLACEMENT, REWIND, BASIC OCCLUSION, AND NO DELIVERY ALARM TEST. THE DEVICE WAS RECEIVED WITH MOTOR ERROR ALARMS DURING THE OCCLUSION TEST AND WAS UNABLE TO PRIME DURING THE PRIME TEST DUE TO MOISTURE DAMAGE INSIDE THE FORCE SENSOR. FURTHER TESTING COULD NOT BE PERFORMED DUE TO THE MOTOR ERROR ALARMS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP ALARMED MOTOR ERROR DURING THE FILLING PROCESS. THE CALLER ATTEMPTED AGAIN AND GOT A NO DELIVERY ALARM. THE CUSTOMER MENTIONED HAVING STOMACH PAIN AND HIGH BLOOD GLUCOSE OVER 500MG/DL THE ENTIRE WEEK. TROUBLESHOOTING WAS PERFORMED AND THE DRIVE SUPPORT CAP APPEARS TO BE NORMAL. ASSISTED THE CALLER TO RUN THE DISPLACEMENT AND SELF TEST AND THEY PASSED. THE MANUAL PRIME WAS COMPLETED AND THE INSULIN DID EXIT. THE TIME, DATE, BASAL RATES, AND BOLUS WIZARD SETTINGS WERE CORRECT. THE HIGH PRESSURE TEST WAS PERFORMED AND THE TEST FAILED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280315 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 64 YR