FDA Adverse Event Malfunction Summary report: N

COULTER® ACT DIFF ANALYZER

MDR report key: 3180777 · Received June 20, 2013

Report

Report Number
1061932-2013-01131
Event Type
Malfunction
Date Received
June 20, 2013
Date of Event
May 28, 2013
Report Date
May 28, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K973634
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2013, THE CUSTOMER WAS ASSISTED OVER THE PHONE BY THE CUSTOMER TECHNICAL SUPPORT (CTS), WHO HELPED THE CUSTOMER CHANGE THE DUAL DILUENT FILTERS AND ADJUST THE HEMOGLOBIN (HGB) LAMP, RESOLVING THE REPORTED PROBLEM. BECKMAN COULTER SERVICE WAS NOT DISPATCHED FOR THIS EVENT. ALTHOUGH THE CAUSE OF THE LEAK CANNOT BE DETERMINED WITH THE INFORMATION PROVIDED, THE REPLACEMENT OF THE DILUENT FILTERS, PERFORMED BY THE CUSTOMER, RESOLVED THE LEAK. THE INSTRUMENT PERFORMED AS EXPECTED RECOVERING HGB INCOMPLETE ON THE START UP. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER (BEC) A 1CC REAGENT LEAK FROM THE PROBE OF THE COULTER AC*T-DIFF ANALYZER AFTER A STARTUP. THE THE LEAK WAS NOT CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER ALSO REPORTED RECOVERING HEMOGLOBIN (HGB) INCOMPLETE ON THE STARTUP RESULTS. THE MATERIAL SAFETY DATA SHEET (MSDS) WAS NOT REVIEWED BY THE CUSTOMER. THE CUSTOMER WAS WEARING GLOVES AT THE TIME OF THE LEAK. THERE WAS NO BIOHAZARD EXPOSURE TO OPEN WOUNDS OR MUCOUS MEMBRANES AND THE OPERATOR DID NOT SEEK MEDICAL ATTENTION. NO PATIENT SAMPLES WERE AFFECTED BY THE LEAK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280192 COULTER® ACT DIFF ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA

Patients

Seq Age Sex Outcome Treatment
1