FDA Adverse Event Malfunction Summary report: N

ENGEN LABORATORY AUTOMATION SYSTEM

MDR report key: 3180463 · Received June 20, 2013

Report

Report Number
1319681-2013-00130
Event Type
Malfunction
Date Received
June 20, 2013
Date of Event
May 20, 2013
Report Date
June 20, 2013
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT RESULTS FOR A SINGLE PATIENT SAMPLE PROCESSED ON THE VITROS ENGEN LABORATORY AUTOMATION SYSTEM WERE DISCORDANT WHEN COMPARED TO THE RESULTS OBTAINED FROM THE VITROS 4600 CHEMISTRY SYSTEM. THE ROOT CAUSE OF THIS EVENT IS RELATED TO AN ISSUE WITH THE CUSTOM VITROS ENGEN LABORATORY AUTOMATION SYSTEM CONFIGURATION (.GSB) FILE. ADDITIONAL INVESTIGATION IS ONGOING.

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT RESULTS FOR A SINGLE PATIENT SAMPLE PROCESSED ON THE VITROS ENGEN LABORATORY AUTOMATION SYSTEM WERE DISCORDANT WHEN COMPARED TO THE RESULTS OBTAINED FROM THE VITROS 4600 CHEMISTRY SYSTEM. THE AFFECTED RESULTS WERE REPORTED OUT OF THE LABORATORY. THIS DISCORDANCE COULD OCCUR UNDETECTED POTENTIALLY LEADING TO INAPPROPRIATE PHYSICIAN ACTION. THE INCIDENT WAS REPORTED TO THE PATHOLOGIST FOR REVIEW HOWEVER A CORRECTED REPORT WAS NOT ISSUED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280838 ENGEN LABORATORY AUTOMATION SYSTEM LABORATORY AUTOMATION SYSTEM JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1