FDA Adverse Event Malfunction Summary report: N

TABS

MDR report key: 3175118 · Received May 31, 2013

Report

Report Number
1929691-2013-00003
Event Type
Malfunction
Date Received
May 31, 2013
Date of Event
February 16, 2013
Report Date
May 31, 2013
Manufacturer
STANLEY SECURITY SOLUTIONS, INC.
Product Code
KMI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RI, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

MFR IS UNABLE TO REPORT EXACT MANUFACTURING DATE AS USER FACILITY COULD NOT REPORT EXACT SERIAL NUMBER. USER FACILITY RETURNED NINE TABS MONITORS FOR EVAL. FIVE RETURNED MONITORS WERE FOUND TO NEED REPAIR OF "PAD" AND "NURSE CALL" JACKS CONSISTENT WITH NORMAL USAGE OF THE PRODUCT. AFTER REPEATED INSERTIONS AND REMOVALS OF A PAD AND/OR NURSE CALL CONNECTOR, THE PINS OF THE RJ-TYPE CONNECTORS OFTEN NEED MAINTENANCE AND/OR REPLACEMENT. FACILITY WAS INSTRUCTED AS TO PROPER TESTING BEFORE EACH USE, AS PRESCRIBED IN PRODUCT USER MANUALS. USER MANUALS ALSO INSTRUCT THAT ANY PROBLEMS NOTED DURING TESTING SHOULD TRIGGER A RETURN FOR INSPECTION AND MAINTENANCE. SIGNS OF PRODUCT REQUIRING MAINTENANCE ARE A MONITOR THAT WILL NOT "ARM" FOR USAGE, OR, AS IN THIS CASE, A MONITOR THAT ALARMS WHEN THE CONNECTOR IS PULLED AFTER PROPER ARMING. BECAUSE OF THE LARGE NUMBER OF MONITORS IN USE BY THE FACILITY, AND LACK OF RETURNS FOR MAINTENANCE, PRODUCT DISTRIBUTOR AND MANUFACTURER UNDERTOOK AN INSPECTION OF ALL TABS MONITORS AT THE FACILITY TO LOCATE ADDITIONAL MONITORS REQUIRING MAINTENANCE OR REPLACEMENT AS APPROPRIATE.

Description of Event or Problem · 1

FACILITY REPORTED A PRODUCT PROBLEM WITH NO INJURIES RESULTING. REPORT STATED THAT THE TABS ALARM WAS SOUNDING CONTINUOUSLY, AND WAS REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
241438 TABS BED PATIENT MONITOR KMI STANLEY SECURITY SOLUTIONS, INC. 25223 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK Other