FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC MOIST HEAT PACK

MDR report key: 3172962 · Received June 5, 2013

Report

Report Number
1811605-2013-00083
Event Type
Malfunction
Date Received
June 5, 2013
Date of Event
May 11, 2013
Report Date
May 31, 2013
Manufacturer
BATTLE CREEK EQUIPMENT CO.
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

OUR INSPECTION FOUND A SMALL CUT IN THE CORD NEAR THE SWITCH THAT COULD HAVE EXPOSED THE USER TO BARE WIRE. CORD BREAKAGE USUALLY OCCURS WHEN THE CORD IS REPEATEDLY OVER BENT NEAR THE SWITCH. WE HAVE INITIATED A CAPA PROJECT ((B)(4)) TO REDUCE THE OCCURRENCE OF THIS ISSUE.

Description of Event or Problem · 1

THE SELLER EMAILED TO US THAT THEIR CUSTOMER REPORTED THAT THE PAD SPARKED AND STOPPED WORKING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
249440 THERMOPHORE AUTOMATIC MOIST HEAT PACK ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT CO. 055

Patients

Seq Age Sex Outcome Treatment
1