FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 3171517 · Received June 15, 2013

Report

Report Number
3008382007-2013-17388
Event Type
Malfunction
Date Received
June 15, 2013
Report Date
June 12, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K082590
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP # 1 ¿ (07/22/2013). THE PATIENT¿S TEST STRIPS HAVE BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON 6/25/2013 AND 7/15/2013, RESPECTIVELY, WITH THE FOLLOWING FINDINGS: THE TEST STRIPS PASSED ALL TESTING WITH NO FAULTS FOUND. THE TEST STRIPS WERE EVALUATED AND THE PRIMARY COMPLAINT WAS NOT CONFIRMED; HOWEVER, SEVERAL ISSUES WAS NOTED. FIRSTLY, ERROR 4 AND 5 WAS OBSERVED DURING CONTROL SOLUTION TESTS. SECONDLY, THE ENZYME ON THE TEST STRIPS WAS CONTAMINATED WITH AN UNKNOWN SUBSTANCE. AND THIRDLY, IT WAS FOUND THAT THE RETURNED TEST STRIPS, WHEN TESTED WITH CONTROL SOLUTION, GAVE RESULTS GREATER THAN +50% OF THE CONTROL SOLUTION RANGE. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING AN 'ERROR 2' STRIP ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
272425 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3444189

Patients

Seq Age Sex Outcome Treatment
1 11 YR