FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 3171410 · Received June 15, 2013

Report

Report Number
3008382007-2013-17313
Event Type
Injury
Date Received
June 15, 2013
Report Date
May 28, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K061118
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2013 THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING HER ONETOUCH ULTRAMINI METER WAS DISPLAYING INACCURATELY HIGH READINGS COMPARED TO A DOCTOR¿S METER. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE PATIENT REPORTED ON (B)(6) 2013 AT 5:39AM SHE OBTAINED A READING OF ¿57MG/DL¿ ON THE LFS METER. THE PATIENT REPORTED USING A COMBINATION OF MEDICATIONS INCLUDING INSULIN, METFORMIN AND ACTOS (UNKNOWN DOSES). THE PATIENT REPORTED ON (B)(6) 2013 AT 5:30AM SHE HAD SOMETHING MORE TO EAT OR DRINK. THE PATIENT DENIED DEVELOPING ANY SYMPTOMS ON THE DAY OF THE ALLEGED ISSUE. THE PATIENT REPORTED ON (B)(6) 2013 AT 9AM SHE WAS SEEN IN A DOCTOR¿S OFFICE AND A READING OF ¿30MG/DL¿ WAS OBTAINED ON A FREESTYLE METER AND SHE WAS GIVEN A ¿GLUCAGON INJECTION¿ BY A HEALTHCARE PROFESSIONAL. AT THE TIME OF TROUBLESHOOTING, THE CCA CONFIRMED THE METER WAS IN THE CORRECT UNIT OF MEASUREMENT AT THE TIME OF TESTING AND AN APPROVED SAMPLE SITE FOR TESTING. HOWEVER, THE METER VS. ANOTHER METER COMPARISON WAS INVALID SINCE THE READINGS WERE TAKEN MORE THAN 30 MINUTES APART. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED AS AN ADVERSE EVENT BECAUSE THE PATIENT CLAIMS DUE TO THE METER ISSUE SHE REQUIRED ASSISTANCE FROM A HEALTHCARE PROFESSIONAL FOR SEVERE HYPOGLYCEMIA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
272688 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3438936

Patients

Seq Age Sex Outcome Treatment
1 Life Threatening| R