FDA Adverse Event Malfunction Summary report: N

COULTER® LH 500 HEMATOLOGY ANALYZER

MDR report key: 3171377 · Received June 14, 2013

Report

Report Number
1061932-2013-01165
Event Type
Malfunction
Date Received
June 14, 2013
Date of Event
May 16, 2013
Report Date
May 16, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042724
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED AS THE CUSTOMER DID NOT QUESTION SYSTEM PERFORMANCE. THE CUSTOMER-SUPPLIED RAW DATA AND HISTOGRAMS WERE REVIEWED. THERE WAS NO INDICATION OF ANY SYSTEM FAILURE. THE CAUSE FOR THE DIFFERENCE BETWEEN THE MANUAL ESTIMATE AND THE INSTRUMENT REPORTED RESULTS CANNOT BE DETERMINED FROM THE AVAILABLE INFORMATION. A DEFINITIVE CAUSE OF THE INCIDENT IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED LOW PLATELET RESULTS WITH GENERATED R AND GIANT PLATELET FLAGS, FOR ONE ANEMIC PATIENT, INVOLVING THE COULTER® LH 500 HEMATOLOGY ANALYZER. THE CUSTOMER STATED THE PATIENT¿S SAMPLE WAS ANALYZED THREE TIMES, OBTAINING PLATELET RESULTS BETWEEN 296-340 (X10^3 CELLS/UL). THE MANUAL SMEAR INDICATED A PLATELET COUNT OF 516 (X10^3 CELLS/UL). THE ERRONEOUS RESULTS WERE RELEASED OUT OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT INJURY OR CHANGE IN PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. THE CUSTOMER INDICATED QUALITY CONTROL (QC) WAS WITHIN SPECIFICATIONS AT THE TIME OF THE EVENT. ALL RESULTS WERE ANALYZED FROM DIFFERENT SAMPLE COLLECTIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
270645 COULTER® LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 91 YR