FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3171045 · Received June 14, 2013

Report

Report Number
3004753838-2013-00159
Event Type
Malfunction
Date Received
June 14, 2013
Date of Event
May 19, 2013
Report Date
May 20, 2013
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT ON (B)(6) 2013, UPON REMOVAL OF SENSOR DUE TO SENSOR FAILURE, PATIENT BECAME CONCERNED THAT A PORTION OF THE WIRE MAY HAVE REMAINED UNDER HIS SKIN. NO PORTION OF THE WIRE WAS VISIBLE AT INSERTION SITE. PATIENT STATED THAT HE COMPARED THE SENSOR IN QUESTION WITH A PREVIOUSLY USED SENSOR AND THEY APPEARED TO BE THE SAME LENGTH. PATIENT REQUIRED NO MEDICAL INTERVENTION. AT THE TIME OF HIS CALL TO TECHNICAL SUPPORT, PATIENT REPORTED SLIGHT BRUISING AND MILD PAIN AT INSERTION SITE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
270754 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5046637

Patients

Seq Age Sex Outcome Treatment
1 53 YR Other