FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC MOIST HEAT PACK

MDR report key: 3170628 · Received April 18, 2013

Report

Report Number
1811605-2013-00043
Event Type
Malfunction
Date Received
April 18, 2013
Date of Event
March 15, 2013
Report Date
March 20, 2013
Manufacturer
BATTLE CREEK EQUIPMENT COMPANY
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE USER REPORTED THAT PAD SPARKED. UPON FURTHER INVESTIGATION, WE FOUND THAT THE CORD HAD BEEN SEVERED BY AN EXTERNAL SOURCE. OUR INVESTIGATION SHOWS THE SPARKING OCCURRED AS THE CORD WAS SEVERED. BASED ON THE OVERALL CONDITION OF THE PAD, WE CONCLUDED THAT THE HEATING PAD WAS NOT USED IN ACCORDANCE WITH OUR INSTRUCTIONS.

Description of Event or Problem · 1

THE USER REPORTED THAT SHE COULD SMELL SOMETHING BURNING WHEN SHE TURNED IT ON BUT DIDN'T KNOW THAT. UPON FURTHER INVESTIGATION, WE FOUND THAT THE CORD HAD BEEN SEVERED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
168749 THERMOPHORE AUTOMATIC MOIST HEAT PACK ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT COMPANY 056

Patients

Seq Age Sex Outcome Treatment
1