FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 3170157 · Received June 14, 2013

Report

Report Number
1644487-2013-01784
Event Type
Malfunction
Date Received
June 14, 2013
Date of Event
May 21, 2013
Report Date
May 22, 2013
Manufacturer
CYBERONICS
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PHYSICIAN

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013 IT WAS REPORTED THAT THE PHYSICIAN WAS UNABLE TO PROGRAM THE VNS PATIENT BECAUSE THE BUTTON TO PROGRAM ON THE HANDHELD SCREEN WAS NOT AVAILABLE TO PUSH. THE WAND BATTERY WAS CHECKED AND SEEMED TO BE FINE. THE PATIENT WAS SEEN AGAIN THE NEXT DAY AND THE SAME ISSUE WAS OBSERVED. THE PHYSICIAN SELECTED A PARAMETER AND THEN THE PROGRAM BUTTON STILL WASN¿T ¿HIGHLIGHTED¿ THEREFORE NOT GIVING THE USER THE CHANCE TO PROGRAM THE PARAMETER. THE PHYSICIAN UNSELECTED AND RESELECTED THE PARAMETER AND THEN THE PROGRAM BUTTON ALLOWED HER TO PROGRAM THE DEVICE. THE PHYSICIAN LATER REPORTED THAT THIS EVENT ONLY OCCURRED THESE TWO TIMES WITH THIS VERSION OF SOFTWARE AND THIS PATIENT. SHE STATED THAT SHE THINKS IT MAY HAVE BEEN DUE TO ¿USER ERROR¿ AND THAT MAYBE IT WAS BECAUSE SHE HAD IT PLUGGED IN AT THE TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
271141 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ CYBERONICS MODEL 250 1063824

Patients

Seq Age Sex Outcome Treatment
1 53 YR