FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3163667 · Received June 11, 2013

Report

Report Number
2531779-2013-08107
Event Type
Malfunction
Date Received
June 11, 2013
Report Date
May 18, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP #1 08/13/2013 ¿ DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 07/18/2013 WITH THE FOLLOWING FINDINGS: THE PUMP DISPLAY SCREEN WAS FOUND TO BE FULLY FUNCTIONAL AND WAS FULLY ILLUMINATED WITH NO SIGNS OF VISIBLE DAMAGE, FADING, OR DISCOLORATION. THE PUMP ALARM HISTORY WAS REVIEWED AND FOUND NO INDICATION OF AN ISSUE RELATED TO THE EVENT. THE PUMP WAS OPENED AND THERE WAS NO DAMAGE TO THE DISPLAY, FLEX, OR CONNECTOR. UNRELATED TO THE COMPLAINT, THERE WERE NO AUDIBLE TONES OBSERVED DURING THE PUMP START UP. THE PUMP AUDIBLE ALARM SYSTEM WAS EXAMINED AND THE ELECTRICAL CONTACT PINS ON THE PIEZO WERE FOUND TO BE PARTIALLY DISLODGED. THE PIN WAS RESEATED AND THE PUMP AUDIBLE TONES RETURNED.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A DISPLAY (BLANK SCREEN) ISSUE. THE DISPLAY ON THE ANIMAS PUMP REPORTEDLY HAS A BLANK SCREEN AFTER HE REPLACED THE BATTERY. THERE WAS NO TRAUMA OR MOISTURE ISSUE. THE CONTRAST WAS SET ACCORDINGLY BUT THE ISSUE IS NOT RESOLVED. THE PUMP IS BEING RETURNED FOR INVESTIGATION. THERE IS NO INDICATION THAT THE PRODUCT ISSUE CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE REMAINED UNRESOLVED AT THE TIME OF TROUBLESHOOTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
263746 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 37 YR