FDA Adverse Event Malfunction Summary report: N

COULTER® LH 780 HEMATOLOGY ANALYZER

MDR report key: 3163518 · Received June 11, 2013

Report

Report Number
1061932-2013-01107
Event Type
Malfunction
Date Received
June 11, 2013
Date of Event
May 10, 2013
Report Date
May 17, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K061616
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. THE FSE INSPECTED THE INSTRUMENT AND FOUND THAT TUBING WAS DISCONNECTED AT THE UPPER SHEATH TANK THAT LEAKED ONTO THE CONNECTORS AND SENSOR DISTRIBUTION CARD SHORTING IT OUT. THE FSE REPLACED THE DISCONNECTED TUBING THAT FIXED THE LEAK, AND CLEANED UP THE CONNECTORS AND SENSORS THAT FIXED THE ERROR MESSAGES. FAILURE MODE WAS DISCONNECTED TUBING AT THE UPPER SHEATH TANK. (B)(4). CUSTOMER TELEPHONE NUMBER: (B)(6).

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER (BEC) THAT THE COULTER LH 780 HEMATOLOGY ANALYZER LEAKED A LIQUID AND GENERATED PROBE WIPE ERROR/DIL 1 CARD 15V ERROR. THE VOLUME OF THE LEAK IS UNKNOWN AND IT WAS NOT CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER POWERED DOWN THE ANALYZER. THE MATERIAL SAFETY DATA SHEET (MSDS) WAS REVIEWED BY THE CUSTOMER. THERE IS AN EXPOSURE CONTROL PLAN AT THE FACILITY. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE), INCLUDING A LABORATORY COAT AND GLOVES. NO ONE WAS SPLASHED, SPRAYED OR INJURED. THERE WAS NO CONTACT TO OPEN OR BROKEN SKIN OR MUCOUS MEMBRANES. NO ONE SOUGHT MEDICAL ATTENTION. NO ERRONEOUS RESULTS WERE GENERATED IN CONNECTION WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR EFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
264407 COULTER® LH 780 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER LH780 N/A

Patients

Seq Age Sex Outcome Treatment
1