FDA Adverse Event Malfunction Summary report: N

BCS(R) XP

MDR report key: 3163378 · Received June 11, 2013

Report

Report Number
9610806-2013-00012
Event Type
Malfunction
Date Received
June 11, 2013
Date of Event
May 16, 2013
Report Date
May 17, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
Product Code
GKP
PMA / PMN Number
K970431
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

THE CAUSE OF THE DISCREPANT PT INR RESULTS IS UNDER INVESTIGATION. THE SIEMENS DIAGNOSTICS INC. FIELD SERVICE ENGINEER EXAMINED THE INSTRUMENT AND FOUND AN INSTRUMENT ISSUE, A BLOCKED FILTER IN THE WATER LINE WHICH MAY HAVE CONTRIBUTED TO THE EVENT. SUBSEQUENTLY, ADDITIONAL ANALYSIS OF RESULTS FROM THE AFFECTED INSTRUMENT SHOWED A MISALIGNMENT CAUSING A SAMPLE SHIFT BY ONE POSITION. ANALYSIS OF INSTRUMENT FILES REVEALED A BARCODE AND RACK MOVING ERROR. THE COMPLAINT IS UNDER FURTHER INVESTIGATION. NO SIMILAR COMPLAINTS ON OTHER BCS-XP INSTRUMENTS HAVE BEEN FILED. THE AFFECTED INSTRUMENT HAS BEEN DECOMMISSIONED AT THE CUSTOMER SITE AND THE UNAFFECTED ALTERNATE BCS-XP INSTRUMENT IS IN USE.

Description of Event or Problem · 1

A DISCORDANT NORMAL RANGE PROTHROMBIN TIME (PT) INR RESULTS WERE OBTAINED ON A PATIENT SAMPLE ON ORAL ANTICOAGULANT THERAPY. IT IS UNKNOWN IF THE PATIENT RESULT WAS REPORTED TO THE PHYSICIAN. THE SAMPLE WAS AND A RESULTS WAS OBTAINED IN AGREEMENT WITH PHYSICIAN EXPECTATION. IT IS UNKNOWN IF PATIENT TREATMENT WAS ALTERED ON THE BASIS OF THE DISCORDANT NORMAL. THERE IS NO REPORT OF ADVERSE OUTCOME TO THE PATIENT AS A RESULT OF THE DISCORDANT NORMAL PT INR RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
264037 BCS(R) XP BCS(R) XP GKP SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH 180672

Patients

Seq Age Sex Outcome Treatment
1